Provide end-to-end order management, logistics coordination, and customer support to maintain high levels of operational efficiency, data accuracy, and customer satisfaction
Job Summary
Provide end-to-end order management, logistics coordination, and customer support to maintain high levels of operational efficiency, data accuracy, and customer satisfaction.
Play a key role in ensuring seamless order-to-delivery processes through collaboration with internal teams and timely communication with customers and vendors.
Support quality, trade compliance, audits, and continuous improvement initiatives to enhance process efficiency and customer satisfaction.
Matching Summary
Provide end-to-end order management, logistics coordination, and customer support to maintain high levels of operational efficiency, data accuracy, and customer satisfaction.
Skills & Requirements
Must-have
end-to-end order management
customer satisfaction
order processing in SAP/ERP
data accuracy in SAP systems
operational reports generation
shipping document validation
customer and vendor OTD monitoring
Nice-to-have
collaboration with internal teams
timely communication with customers
continuous improvement initiatives
solution-driven mindset
customer-focused approach
Key Requirements
Diploma or Degree in Business, Supply Chain, Logistics, or related fields
3–5 years of experience in order processing, supply chain, customer service, or logistics
Proficiency with SAP systems
Effective written and verbal communication skills
Problem-solving and coordination abilities
Proficiency in MS Excel and other Microsoft Office applications