Customer Support Agent (morning Shift)

Gan Plc

Las Vegas, Nevada, US
Base: $20.00 ph; bonus/equity: not specified; bene...
On-site
Phone live chat email support
Ms office jira proficiency
English communication skills
This role involves providing exceptional support through phone, live chat, and email to enhance the customer experience

Job Summary

  • This role involves providing exceptional support through phone, live chat, and email to enhance the customer experience.
  • Employees will conduct daily monitoring to detect and prevent fraud across both B2C and B2B operations.
  • The company offers comprehensive benefits including paid parental leave, health coverage, and a 401(k) matching program.

Matching Summary

This role involves providing exceptional support through phone, live chat, and email to enhance the customer experience.

Salary

Base: $20.00 per hour; Bonus/Equity: Not specified; Benefits: PTO, health, dental, vision, 401(k)

Skills & Requirements

Must-have

  • Phone live chat email support
  • MS Office Jira proficiency
  • English communication skills
  • Shift work flexibility required
  • Fraud detection monitoring

Nice-to-have

  • Online gaming gambling experience
  • Customer fraud management practices
  • High emotional intelligence EQ
  • Solutions oriented mindset
  • Leadership potential

Key Requirements

  • Must live in Las Vegas Nevada

Work Rights

Must live in Las Vegas Nevada

Tailored Resume

Cover Letter