Technical Product Support Engineer Iv

Applied Materials

Austin, TX, US
Base: $116,000.00 - $159,500.00; bonus/equity: eli...
Rf systems hardware and firmware expertise
Component level troubleshooting skills
Matlab or python data analysis proficiency
The role involves providing third-level escalation support for hardware and software stability issues while driving failure analysis to identify long-term technical solutions

Job Summary

  • The role involves providing third-level escalation support for hardware and software stability issues while driving failure analysis to identify long-term technical solutions.
  • Candidates will be responsible for lifecycle ownership of released products, including implementing hardware changes and validating firmware fixes to ensure product quality.
  • The position offers a supportive work culture that encourages learning and growth within a global leader in materials engineering solutions for the semiconductor industry.

Matching Summary

The role involves providing third-level escalation support for hardware and software stability issues while driving failure analysis to identify long-term technical solutions.

Salary

Base: $116,000.00 - $159,500.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • RF systems hardware and firmware expertise
  • Component level troubleshooting skills
  • MATLAB or Python data analysis proficiency
  • Firmware test development with Robot Framework
  • C/C++ embedded firmware design experience
  • 7-10 years of relevant engineering experience

Nice-to-have

  • Knowledge of EtherCAT industrial communication standards
  • Experience with Pytest framework
  • Ability to lead functional teams independently
  • Strong presentation skills for customer engagement

Key Requirements

  • Bachelor's Degree in Electrical Engineering or Computer Science
  • 7 to 10 years of professional engineering experience
  • Eligibility for domestic travel up to 25%

Work Rights

Not specified

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