Customer Relationship- Japanese

Kyndryl

Multiple Locations
On-site
Japanese language fluency (jlpt n2+)
English language fluency
It service management tools experience
Kyndryl is seeking a Japanese Language Specialist to solve complex problems and manage systems data for clients across various industries. The ideal candidate should possess excellent communication skills, a strong technical background, and fluency in Japanese and English, with a focus on customer success and personal growth

Job Summary

  • You’ll be managing systems data for clients and providing day-to-day solutions and security compliance.
  • You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
  • We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.

Matching Summary

Match Score: 85

Kyndryl is seeking a Japanese Language Specialist to solve complex problems and manage systems data for clients across various industries. The ideal candidate should possess excellent communication skills, a strong technical background, and fluency in Japanese and English, with a focus on customer success and personal growth.

Skills & Requirements

Must-have

  • Japanese language fluency (JLPT N2+)
  • English language fluency
  • IT service management tools experience
  • Client relationship management
  • Technical problem-solving

Nice-to-have

  • Growth mindset
  • Customer success focus
  • Inclusive work style
  • Cross-cultural team collaboration

Key Requirements

  • 5+ years of experience in a similar role
  • Fluent in Japanese (JLPT N2 or above)
  • Fluent in English
  • Experience with IT service management tools (e.g., ServiceNow, Jira)

Work Rights

Not specified

Tailored Resume

Cover Letter