Join RBCx's dynamic Customer Experience team and be the first point of contact for customers across Canada's most innovative tech companies!
Job Summary
Join RBCx's dynamic Customer Experience team and be the first point of contact for customers across Canada's most innovative tech companies!
As a Customer Experience Specialist (Flex), you will be the first point of contact for customers across RBCx's diverse portfolio companies—including Mydoh, Houseful, Ownr, Dr.Bill/Md.Billing, and more.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Matching Summary
Join RBCx's dynamic Customer Experience team and be the first point of contact for customers across Canada's most innovative tech companies!
Skills & Requirements
Must-have
call centre experience
customer-facing expertise
fast-paced, collaborative environments
on-call environment
generalist support across multiple brands
responsive, empathetic customer support
Nice-to-have
progressive thinking
making a difference to our communities
achieving success that is mutual
passion for delivering exceptional customer experiences
Key Requirements
Experience in a call centre or related customer-facing roles
Fluent in French (English/French bilingual preferred)
Experience supporting multiple portfolio companies or brands