Senior Operations Specialist

pfizer.de

Hybrid
Service delivery experience
Data stewardship and reporting
Advanced excel skills
A career with us is about discovering breakthroughs that change patients’ lives and making a positive difference globally

Job Summary

  • A career with us is about discovering breakthroughs that change patients’ lives and making a positive difference globally.
  • Senior Operations Specialist will be accountable for delivery of data processes and act as market/process expert and point of contact within the Global Operations Services Center.
  • The role involves delivering high quality service, data validation, reporting, analytical support, and proposing continuous process improvements.

Matching Summary

A career with us is about discovering breakthroughs that change patients’ lives and making a positive difference globally.

Skills & Requirements

Must-have

  • Service delivery experience
  • Data stewardship and reporting
  • Advanced Excel skills
  • Customer service mindset
  • Analytical and quantitative skills
  • Fluency in English and Spanish

Nice-to-have

  • Process improvement and optimization
  • Multicultural environment experience
  • Negotiation skills
  • Presentation skills to leadership and sales force
  • Technology savvy
  • Knowledge of commercial data sets

Key Requirements

  • 3+ years service or sales operations experience
  • Fluency in written and verbal English and Spanish
  • Master's degree preferred
  • Change Management and Project Management certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter