Escort Dispatcher

Mass. Eye And Ear

Boston, MA, United States
Base: $20.84 - $29.79phly; bonus/equity: not speci...
Fully remote
Coordinate patient movement
Dispatch personnel
Handle incoming requests
Responsible for coordinating and ensuring the smooth movement of patients, visitors, and staff within the premises by handling incoming requests for escorts and dispatching the appropriate personnel

Job Summary

  • Responsible for coordinating and ensuring the smooth movement of patients, visitors, and staff within the premises by handling incoming requests for escorts and dispatching the appropriate personnel.
  • Receive incoming calls and inquiries from patients, visitors, and hospital staff requesting escorts or assistance with wayfinding, gathering relevant information and assessing urgency.
  • Collaborate with security personnel and other hospital staff to address any security or safety concerns during escorts and initiate emergency codes.

Matching Summary

Responsible for coordinating and ensuring the smooth movement of patients, visitors, and staff within the premises by handling incoming requests for escorts and dispatching the appropriate personnel.

Salary

Base: $20.84 - $29.79/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Coordinate patient movement
  • Dispatch personnel
  • Handle incoming requests
  • Communicate with departments
  • Work in ALL weather conditions
  • Proficient computer systems use

Nice-to-have

  • Problem-solving skills
  • Teamwork and collaboration
  • Familiarity with hospital operations
  • Customer service standards
  • Maintain patient confidentiality

Key Requirements

  • Comfortable working in ALL weather conditions
  • Proficient in using computer systems
  • Ability to work in a fast-paced environment
  • Good problem-solving skills
  • Effective teamwork and collaboration skills
  • Familiarity with hospital operations

Work Rights

Not specified

Tailored Resume

Cover Letter