Customer Event & Benefit Educator Fulfillment Supervisor - Cigna Healthcare - Remote

Cigna Healthcare

Remote
Base: 63,100 - 105,100 usd / yearly; bonus/equity:...
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Customer event delivery coordination
Team leadership and coaching
Hands-on execution of benefit education
** Cigna Healthcare is seeking a Customer Event & Benefit Education Fulfillment Supervisor to lead a team focused on delivering high-quality customer engagement experiences. The role entails overseeing event coordination, coaching team members, and driving operational improvements while maintaining effective communication across various stakeholders. **

Job Summary

  • Drive successful customer event delivery by serving as the primary point of contact between the Support Resolution Center and Customer Event Operations.
  • Lead, coach, and develop Benefit Education Leads to consistently deliver high-quality customer event support and positive experiences.
  • Balance people leadership with hands-on execution by actively performing Benefit Education Lead work and modeling best practices.

Matching Summary

Match Score: 75

** Cigna Healthcare is seeking a Customer Event & Benefit Education Fulfillment Supervisor to lead a team focused on delivering high-quality customer engagement experiences. The role entails overseeing event coordination, coaching team members, and driving operational improvements while maintaining effective communication across various stakeholders. **

Salary

Base: 63,100 - 105,100 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ days PTO, paid holidays

Skills & Requirements

Must-have

  • Customer event delivery coordination
  • Team leadership and coaching
  • Hands-on execution of benefit education
  • Stakeholder communication and collaboration
  • Process improvement identification

Nice-to-have

  • Passion for customer engagement
  • Operational mindset
  • Ambitious and compassionate approach

Key Requirements

  • 5 years of experience in customer event coordination or related operational support
  • 2 years of supervisory or team lead experience
  • Proficiency with Microsoft Office Suite
  • Ability to build trusted relationships

Work Rights

Not specified

Tailored Resume

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