Hendrick Chrysler Dodge Jeep Ram FIAT of Concord is seeking an Automotive Service Advisor responsible for selling and documenting automotive service and repairs. The ideal candidate will have automotive or customer service experience, strong communication skills, and a commitment to customer satisfaction
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.
Matching Summary
Match Score: 85
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord is seeking an Automotive Service Advisor responsible for selling and documenting automotive service and repairs. The ideal candidate will have automotive or customer service experience, strong communication skills, and a commitment to customer satisfaction.
Skills & Requirements
Must-have
customer service
vehicle maintenance and repair
scheduling service appointments
service cost estimation
dealership management system
Nice-to-have
servant leadership
teamwork through trust
commitment to customer enthusiasm
passion for winning
accountability at all levels
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience