Itsm Administrator Level 3

CACI

Suitland, MD, USA
$72,700 - $149,200; not specified; comprehensive b...
Servicenow itsm suite expert
Windows/linux server administration
Itsm modules proficiency
The ideal candidate will have in-depth knowledge of Helpdesk operations, extensive experience with Windows Servers and/or Linux/Centos administration, and expert proficiency with the Service Now ITSM Suite

Job Summary

  • The ideal candidate will have in-depth knowledge of Helpdesk operations, extensive experience with Windows Servers and/or Linux/Centos administration, and expert proficiency with the Service Now ITSM Suite.
  • Responsibilities include administering and developing the Service Now ITSM Suite, managing Incident, Problem, Change, Knowledge, Service Request Management (SRM), Asset, CMDB, Self-Service, and Discovery modules.
  • CACI offers a culture of integrity, an environment of trust with flexible time off, and a focus on continuous growth with competitive compensation and comprehensive benefits.

Matching Summary

The ideal candidate will have in-depth knowledge of Helpdesk operations, extensive experience with Windows Servers and/or Linux/Centos administration, and expert proficiency with the Service Now ITSM Suite.

Salary

$72,700 - $149,200; Not specified; Comprehensive benefits

Skills & Requirements

Must-have

  • ServiceNow ITSM Suite expert
  • Windows/Linux server administration
  • ITSM modules proficiency
  • Active TS/SCI clearance

Nice-to-have

  • Proactive problem solver
  • Continuous improvement mindset
  • Team player
  • High-performing team member

Key Requirements

  • 6+ years ServiceNow ITSM Suite System Administration
  • 3+ years Windows/Linux server administration
  • 3+ years Asset, SRM, and Change Management
  • Minimum 3 years Service Now 9x or higher
  • CompTIA Security+, ITIL V4 Foundation, ServiceNow Developer/Associate certifications
  • Active TS/SCI clearance

Work Rights

Active TS/SCI clearance

Tailored Resume

Cover Letter