Customer Service Specialist

Boatingindc

**
Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
** Boatingindc is seeking a Customer Service Specialist responsible for coordinating operational support related to customer orders. The ideal candidate will have experience in customer service, data analysis, and inventory management, with strong communication skills and a focus on collaboration. **

Job Summary

  • The role coordinates and executes operational support for all customer order-related processes, serving as the first point of contact for transaction inquiries, forecast accuracy, and requirements inventory management.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan with plant operations, participating in Sales/Operations meetings, and maintaining price lists in Oracle.
  • The position requires a Bachelor's degree in Business, Commerce, Administration, or Industrial Engineering, with 2-5 years of experience in customer service and/or manufacturing, and advanced English proficiency.

Matching Summary

Match Score: 75

** Boatingindc is seeking a Customer Service Specialist responsible for coordinating operational support related to customer orders. The ideal candidate will have experience in customer service, data analysis, and inventory management, with strong communication skills and a focus on collaboration. **

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer quote and price support
  • Material return coordination
  • Reporting on forecasts and shipments

Nice-to-have

  • Customer success focus
  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Understanding production environments

Key Requirements

  • Bachelor's degree in Business, Commerce, Administration, Industrial Engineering or related field
  • 2-5 years of experience in customer service and/or manufacturing
  • Experience in data analysis, sales, and forecast
  • Advanced English level
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter