Senior Renewal Representative, Account Based

Autodesk

Not specified
Lead renewal workflows
Close renewals and expansions
Monitor auto-renewal status
Autodesk is seeking a Senior Renewal Representative to manage high-volume renewal cycles, enhance customer satisfaction, and mentor team members. The ideal candidate will have a strong background in inside sales, renewals, and account management, particularly in the software or SaaS industry

Job Summary

  • The Senior Renewal Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.
  • This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
  • The Senior Renewal Representative also leads efforts to optimize CRM system usage and develop advanced automation workflows.

Matching Summary

Match Score: 85

Autodesk is seeking a Senior Renewal Representative to manage high-volume renewal cycles, enhance customer satisfaction, and mentor team members. The ideal candidate will have a strong background in inside sales, renewals, and account management, particularly in the software or SaaS industry.

Skills & Requirements

Must-have

  • Lead renewal workflows
  • Close renewals and expansions
  • Monitor auto-renewal status
  • Interact with customer procurement
  • Collaborate with Account Executives
  • Develop automation workflows

Nice-to-have

  • Customer-first practices
  • Strategic analysis skills
  • Cross-functional team leadership
  • Provide specialized guidance to partners

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years in sales, renewals, account management, or customer success
  • Experience leading high-volume renewal cycles
  • Proven track record closing renewals and driving expansions
  • Strong organizational and time management skills
  • Advanced communication and negotiation skills
  • Experience with CRM and renewal tracking systems

Work Rights

Not specified

Tailored Resume

Cover Letter