Team Lead

Firstsource

Remote
Remote
Employee training and assistance
Tracking time and attendance
Overseeing production staff activities
The Team Lead is responsible for assisting the Department Manager or Supervisor with employee training, answering questions, and tracking time/attendance, while maintaining their own workload

Job Summary

  • The Team Lead is responsible for assisting the Department Manager or Supervisor with employee training, answering questions, and tracking time/attendance, while maintaining their own workload.
  • Responsibilities include overseeing and directing daily activities of production staff, providing reports, preparing and conducting staff training, maintaining attendance records, and delegating workflows.
  • This role requires 40 hours per week with possible overtime and necessitates excellent written and verbal communication skills, along with strong working knowledge of personal computers including Microsoft Office.

Matching Summary

The Team Lead is responsible for assisting the Department Manager or Supervisor with employee training, answering questions, and tracking time/attendance, while maintaining their own workload.

Skills & Requirements

Must-have

  • employee training and assistance
  • tracking time and attendance
  • overseeing production staff activities
  • preparing account reports
  • directing workflow for the team
  • Microsoft Office proficiency

Nice-to-have

  • demonstrated leadership abilities
  • professional and courteous demeanor
  • initiative and creativity
  • prioritizing multiple tasks

Key Requirements

  • High school diploma or equivalent
  • Medical insurance claims experience
  • Supervisory experience is a plus
  • G and F2 grades can apply

Work Rights

Not specified

Tailored Resume

Cover Letter