Senior Specialist, Customer Success

Mastercard

Experience managing clients or internal stakeholders
Logical structured thinking with numerical analysis
Advanced word excel powerpoint skills
The role focuses on ensuring priority customers experience positive change through effective use of Mastercard network products

Job Summary

  • The role focuses on ensuring priority customers experience positive change through effective use of Mastercard network products.
  • Key responsibilities include customer engagement, growing the business, and ensuring technical and program readiness.
  • The team works collaboratively with cross-functional partners to address customer needs and build long-term relationships.

Matching Summary

The role focuses on ensuring priority customers experience positive change through effective use of Mastercard network products.

Skills & Requirements

Must-have

  • Experience managing clients or internal stakeholders
  • Logical structured thinking with numerical analysis
  • Advanced Word Excel PowerPoint skills
  • Undergraduate degree in consulting or strategy
  • Leveraging insights to inform strategic decisions

Nice-to-have

  • Knowledge of payments technology or cybersecurity
  • Experience analyzing customer metrics for success
  • Creative thinking for innovative solutions
  • Fluent English and Spanish language skills
  • Highly desirable advanced Portuguese fluency

Key Requirements

  • Undergraduate degree required
  • Work experience in consulting or corporate strategy
  • Experience in financial services or technology sectors

Work Rights

Not specified

Tailored Resume

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