Assistant Front Desk Manager

Four Seasons Hotels Ltd

Carlsbad, California, US
Base: $70,000.00-$73,000.00; bonus/equity: not spe...
Guest services excellence
Front office systems proficiency
Supervise front desk team
Provide a warm, personalized welcome to owners and guests, assisting with check-in and check-out processes

Job Summary

  • Provide a warm, personalized welcome to owners and guests, assisting with check-in and check-out processes.
  • Assist in the recruitment, training, and supervision of Front Desk, Operator, and Guest Service Attendant teams, promoting a culture of excellence in guest service.
  • Health Insurance – Medical, Dental & Vision; 401(k) Retirement Savings Plan; Exclusive discount and travel programs with Four Seasons Hotels and Resorts.

Matching Summary

Provide a warm, personalized welcome to owners and guests, assisting with check-in and check-out processes.

Salary

Base: $70,000.00-$73,000.00; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(k), Discounts, Travel Programs, Uniform Dry Cleaning, Employee Meals

Skills & Requirements

Must-have

  • Guest Services Excellence
  • Front Office Systems Proficiency
  • Supervise Front Desk Team
  • Handle Guest Concerns
  • Four Seasons Standards Adherence

Nice-to-have

  • Genuine Passion for Hospitality
  • Motivate and Inspire Team
  • Personalized Guest Welcome
  • Luxury Hotel Experience

Key Requirements

  • 1 year progressive Front Office management experience
  • Degree or diploma in Hospitality Management preferred
  • Reading, writing and oral proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter