Customer Service Representative

Gerber Collision & Glass

Multiple Locations
Base: $18-$22 + ph; bonus/equity: not specified; b...
On-site
Exceptional customer experience
Manage working relationships
Administrative support
Gerber Collision & Glass is seeking a Customer Service Representative responsible for providing exceptional customer experiences and administrative support at their collision repair facilities. The ideal candidate should possess strong multitasking abilities, attention to detail, and prior experience in customer service or administrative roles

Job Summary

  • The CSR is responsible for providing an exceptional customer experience.
  • They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
  • Gerber offers the comprehensive benefits you expect from an industry leader, including Annual Paid Time Off (PTO) plans and Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.

Matching Summary

Match Score: 85

Gerber Collision & Glass is seeking a Customer Service Representative responsible for providing exceptional customer experiences and administrative support at their collision repair facilities. The ideal candidate should possess strong multitasking abilities, attention to detail, and prior experience in customer service or administrative roles.

Salary

Base: $18-$22+ per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Manage working relationships
  • Administrative support
  • Schedule vehicle repair appointments
  • Retrieve insurance assignments
  • Prepare repair order work packet
  • Record communication with customers
  • Manage ARMS system

Nice-to-have

  • Built with Intent. Driven by YOU.
  • Supportive environment
  • Move your career forward
  • Unique talents from all backgrounds

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year experience in a similar role
  • Preferred 1 year in auto body or similar work environment
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter