Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; benefits...
Call center environment
Coordination of benefits
Patient demographics collection
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
  • This position involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on copays and deductibles.
  • UAMS offers benefits including medical, dental, vision, leave, education discounts, and retirement matching for qualifying positions.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.

Salary

Commensurate with education and experience; Benefits: Yes

Skills & Requirements

Must-have

  • Call Center Environment
  • Coordination of Benefits
  • Patient Demographics Collection
  • Insurance Verification
  • Customer Service

Nice-to-have

  • Teamwork and Diversity
  • Patient and Family Centered Care
  • Conflict Resolution Skills
  • Professional and Friendly Interaction

Key Requirements

  • High School, GED or equivalent
  • 2 years customer service experience
  • 2 years healthcare registration/insurance verification experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter