Not specified (assumed hybrid or remote based on industry trends).
8+ years technical customer success experience
Saas platform use or project leadership expertise
Exceptional english communication skills
Salesforce is seeking a Customer Success Manager focused on Sales/Service Cloud to support its largest customers. The role requires strong communication skills, technical understanding of Salesforce, and the ability to foster relationships with clients to ensure their success with the platform
Job Summary
The Customer Success Manager serves as the primary contact point for Salesforce's largest and highest-profile customers, ensuring they realize maximum value from their investment.
This role requires acting as a trusted advisor to executive leadership, coordinating Signature deliverables, and advocating for customers during high-severity incident resolution.
Joining Salesforce offers the opportunity to work with Agentforce AI tools while maintaining a culture where ambition meets action and innovation is a way of life.
Matching Summary
Match Score: 85
Salesforce is seeking a Customer Success Manager focused on Sales/Service Cloud to support its largest customers. The role requires strong communication skills, technical understanding of Salesforce, and the ability to foster relationships with clients to ensure their success with the platform.
Skills & Requirements
Must-have
8+ years Technical Customer Success experience
SaaS platform use or project leadership expertise
Exceptional English communication skills
Ability to translate technical concepts to business terms