Tier Ii Product Technical Support Engineer (remote)

Johnson Controls OpenBlue

New Freedom, PA, US
Base: $100,000 - $134,000; bonus/equity: not speci...
Fully remote
Chiller product technical support
Refrigeration cycle troubleshooting
Technical service bulletins
Johnson Controls is hiring a Tier II Chiller Product Technical Support Engineer to provide technical support to the Field Sales & Service organization

Job Summary

  • Johnson Controls is hiring a Tier II Chiller Product Technical Support Engineer to provide technical support to the Field Sales & Service organization.
  • This role involves creating and maintaining technical service bulletins, supporting escalated cases, and driving product reliability through continuous improvement.
  • The company offers a competitive salary, comprehensive benefits package available day one, and an empowering company culture.

Matching Summary

Johnson Controls is hiring a Tier II Chiller Product Technical Support Engineer to provide technical support to the Field Sales & Service organization.

Salary

Base: $100,000 - $134,000; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • chiller product technical support
  • refrigeration cycle troubleshooting
  • technical service bulletins
  • continuous improvement process

Nice-to-have

  • empowering company culture
  • collaborative team environment
  • customer for life approach

Key Requirements

  • Bachelor’s degree in engineering or related field
  • 10+ years of technical experience
  • Knowledge of HVAC&R products
  • Proficiency in Microsoft Suite Applications
  • Ability to travel up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter