Field Service Engineering Manager

Carrier

Eastern United States
Base: $96,000.00 - $192,000.00 annually; bonus/equ...
Strategic leadership
Hands-on technical expertise
Customer relationship management
As the Field Service Engineering Manager for the Eastern region, you will provide strategic leadership and hands-on technical expertise to a team of four Field Service Engineers

Job Summary

  • As the Field Service Engineering Manager for the Eastern region, you will provide strategic leadership and hands-on technical expertise to a team of four Field Service Engineers.
  • By collaborating across functions and utilizing predictive technologies, you will ensure the delivery of world-class support while maintaining a deep, practical engagement with the product and the field team’s daily operations.
  • Employees are eligible for benefits, including: Health Care Benefits : Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability : Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance

Matching Summary

As the Field Service Engineering Manager for the Eastern region, you will provide strategic leadership and hands-on technical expertise to a team of four Field Service Engineers.

Salary

Base: $96,000.00 - $192,000.00 annually; Bonus/Equity: short-term cash incentives; Benefits: Health Care, Retirement, Time off, Disability, Life Insurance, Tax-Advantaged Accounts, Tuition Assistance

Skills & Requirements

Must-have

  • strategic leadership
  • hands-on technical expertise
  • customer relationship management
  • transport refrigeration systems
  • predictive technologies

Nice-to-have

  • voice of the customer
  • continuous improvement
  • team coaching and development
  • proactive issue diagnosis

Key Requirements

  • 3+ years managing end-user technical relationship
  • 2+ years electrical, mechanical, or refrigeration systems
  • 1+ years leadership responsibilities technical team
  • Valid driver’s license
  • Willing to travel up to 60%

Work Rights

Not specified

Tailored Resume

Cover Letter