Customer Care Representative

Iberdrola

Augusta, Maine, United States
$25.88phly; bonus/equity: not specified; benefits:...
Strong customer service orientation
Able to coordinate multiple tasks
Good communication skills
Handles all phases of customer inquiries received by telephone or by correspondence

Job Summary

  • Handles all phases of customer inquiries received by telephone or by correspondence.
  • Resolves customer problems and complaints utilizing established procedures and policies.
  • Provides account information to customers and explains bill service policies and customer rights.

Matching Summary

Handles all phases of customer inquiries received by telephone or by correspondence.

Salary

$25.88/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Able to coordinate multiple tasks
  • Good communication skills

Nice-to-have

  • Knowledge of billing and collections
  • Works well within a team
  • Understanding of legal processes

Key Requirements

  • High School diploma/GED equivalent
  • Associate degree preferred
  • Must be pre-qualified for this position

Work Rights

Not specified

Tailored Resume

Cover Letter