Part Time Branch Ambassador - Kentlands

Capital One

Gaithersburg, MD, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
Customer interaction and engagement
Product knowledge sharing
Transaction processing
Play a vital role in our customers’ banking experience by using your love of working with people and sharing product knowledge

Job Summary

  • Play a vital role in our customers’ banking experience by using your love of working with people and sharing product knowledge.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience, while monitoring fraud mitigation and adhering to established operational policies and procedures.
  • Showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads.

Matching Summary

Play a vital role in our customers’ banking experience by using your love of working with people and sharing product knowledge.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer interaction and engagement
  • Product knowledge sharing
  • Transaction processing
  • Fraud mitigation adherence
  • Operational policy adherence
  • Resolving customer inquiries
  • Digital navigation assistance

Nice-to-have

  • Adaptable with growth mindset
  • Customer experience-obsessed
  • Outgoing and passionate
  • Team player
  • Naturally curious and eager to learn

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

Cover Letter