Tech Services Manager

Chanel

London, United Kingdom
It infrastructure services
Service desk management
Meeting room administration
Manage all operational aspects of the site, including meeting room administration, problem resolution, and request follow-up, ensuring the highest quality of IT infrastructure services

Job Summary

  • Manage all operational aspects of the site, including meeting room administration, problem resolution, and request follow-up, ensuring the highest quality of IT infrastructure services.
  • Coordinate the preparation and support of events, collaborating closely with both local and global TECH teams, and represent TECH interests within the organization.
  • Benefits include Private Medical Insurance, Online GP App, Pension, Life Assurance, Retail Discounts, and Arts & Culture Ticket Discounts.

Matching Summary

Manage all operational aspects of the site, including meeting room administration, problem resolution, and request follow-up, ensuring the highest quality of IT infrastructure services.

Skills & Requirements

Must-have

  • IT infrastructure services
  • Service Desk management
  • meeting room administration
  • problem resolution
  • request follow-up
  • IT Service Management (ITIL)
  • Microsoft Office suite

Nice-to-have

  • customer-oriented
  • can-do attitude
  • adaptability
  • flexibility
  • resourcefulness
  • sustainability initiatives

Key Requirements

  • Fluent in French and English
  • Proven experience in Information Services
  • Experience with ServiceNow (SNOW)
  • Experience with networking, cabling, SCCM, and Active Directory
  • Expert technical skills in PC/laptop support, Microsoft operating systems, videoconferencing, and multimedia meeting room technology

Work Rights

Not specified

Tailored Resume

Cover Letter