Late Stage Collections Analyst

Toyota

San Juan, Puerto Rico, PR
On-site
2-5 years collections experience
High-risk account monitoring
Fdcpa and bankruptcy compliance
Toyota is seeking a Late Stage Collections Analyst for their San Juan, Puerto Rico location, focusing on managing overdue accounts and improving debt recovery strategies. The role requires strong negotiation skills and the ability to balance customer relations with firm collection practices

Job Summary

  • The Late-Stage Collections Analyst is responsible for managing high-risk accounts with overdue payments exceeding 60 days past due.
  • This role requires strong negotiation skills to balance firmness and customer relations while maximizing debt recovery through targeted initiatives.
  • Toyota fosters a collaborative environment where team members are encouraged to dream, do, and grow alongside diverse perspectives.

Matching Summary

Match Score: 85

Toyota is seeking a Late Stage Collections Analyst for their San Juan, Puerto Rico location, focusing on managing overdue accounts and improving debt recovery strategies. The role requires strong negotiation skills and the ability to balance customer relations with firm collection practices.

Skills & Requirements

Must-have

  • 2-5 years collections experience
  • High-risk account monitoring
  • FDCPA and bankruptcy compliance
  • Advanced negotiation skills
  • MS Excel financial reporting

Nice-to-have

  • Bilingual English and Spanish
  • Kaizen continuous improvement
  • Vendor SLA management
  • Trend analysis development
  • Team leadership assistance

Key Requirements

  • Four-year college degree in Business, Accounting, or Finance
  • 2-5 years progressive work experience in collections
  • Working knowledge of MS Office and intermediate Excel skills
  • Experience handling bankruptcy accounts and SCRA compliance

Work Rights

Not specified

Tailored Resume

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