Patient Services Officer (medical Receptionist)

GenesisCare

Joondalup, WA, United States
Customer service to patients
Appointment booking and confirmation
Billing and receipting at appointments
GenesisCare is a highly progressive and passionate team united by a common purpose to design care experiences that deliver the best possible life outcomes

Job Summary

  • GenesisCare is a highly progressive and passionate team united by a common purpose to design care experiences that deliver the best possible life outcomes.
  • The role involves acting as the first point of contact to patients, providing excellent customer service, and ensuring the smooth running of the clinic.
  • Employees benefit from internal and external training, a close-knit community, wellbeing programs, and a range of discounts including Qantas and gym memberships.

Matching Summary

GenesisCare is a highly progressive and passionate team united by a common purpose to design care experiences that deliver the best possible life outcomes.

Skills & Requirements

Must-have

  • Customer service to patients
  • Appointment booking and confirmation
  • Billing and receipting at appointments
  • Data entry and paperwork processing
  • Manage patient records and filing
  • Adapt to fast-paced environment
  • Handle high volume patient inquiries

Nice-to-have

  • Knowledge of Medicare funding mechanisms
  • Strong organisation and communication skills
  • Ability to work independently and in teams
  • Flexible approach to work
  • Professional and caring manner

Key Requirements

  • Demonstrated patient care experience
  • Experience with patient billing systems
  • Exceptional phone manner
  • High attention to detail
  • Flexible and adaptable work style

Work Rights

Not specified

Tailored Resume

Cover Letter