PwC France and Maghreb is supporting major companies in redesigning their customer strategy, optimizing customer journeys, and activating innovative technological levers
Job Summary
PwC France and Maghreb is supporting major companies in redesigning their customer strategy, optimizing customer journeys, and activating innovative technological levers.
As Senior Manager, you will be a key player in the growth of our Customer Transformation business in the Maghreb, working closely with the Paris office.
Responsibilities include defining and managing customer transformation strategies, leading digital transformation projects, developing commercial activity, and mentoring multidisciplinary teams.
Matching Summary
PwC France and Maghreb is supporting major companies in redesigning their customer strategy, optimizing customer journeys, and activating innovative technological levers.
Skills & Requirements
Must-have
Customer strategy and transformation
Digital transformation projects
CRM and CX platforms
Business development and account management
Team leadership and development
Nice-to-have
Strong client relationship skills
Entrepreneurial mindset
Collaborative team spirit
Interest in generative AI
Key Requirements
8-12 years of experience in consulting or corporate
Master's degree (Bac+5) from a top business school or university