Provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services
Job Summary
Provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services.
Assist the sales team with preparing proposals, presentations, and sales contracts for civil aviation clients and manage and update customer relationship management (CRM) systems.
Respond to customer inquiries and provide support regarding product information, order status, and after-sales service, while liaising with technical support teams to resolve customer issues.
Matching Summary
Provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services.
Skills & Requirements
Must-have
CRM system management
Sales contract preparation
Customer inquiry response
Sales reporting and analysis
Microsoft Office Suite proficiency
Nice-to-have
Customer-centric approach
Proactive attitude
Willingness to learn
Adapt to new challenges
Key Requirements
Bachelor's degree in Business Administration, Marketing, Aviation Management, or related
2+ years in sales support, customer service, or administrative role
Excellent English and Bahasa Indonesia communication skills
Proficiency in CRM software
Strong organizational skills and attention to detail