Service Account Manager

ABB UK

Etten-Leur, Netherlands
Base: competitive salary; bonus/equity: performanc...
Service-driven account strategy
Customer relationship management
Commercial lifecycle management
You will take ownership of developing, implementing, and managing a service-driven account strategy focused on maximizing plant availability, optimizing asset performance, and ensuring the long-term reliability of our customers’ automation systems

Job Summary

  • You will take ownership of developing, implementing, and managing a service-driven account strategy focused on maximizing plant availability, optimizing asset performance, and ensuring the long-term reliability of our customers’ automation systems.
  • You will nurture strong, long-term customer relationships and act as the primary point of coordination for all commercial and service-related activities.
  • A competitive salary with performance-based bonus. Electric company car, 27 vacation days + 13 ADV days. Strong pension scheme and share program.

Matching Summary

You will take ownership of developing, implementing, and managing a service-driven account strategy focused on maximizing plant availability, optimizing asset performance, and ensuring the long-term reliability of our customers’ automation systems.

Salary

Base: Competitive salary; Bonus/Equity: Performance-based bonus; Benefits: Electric company car, 27 vacation days + 13 ADV days, Strong pension scheme and share program, Discounts on gym memberships and bikes

Skills & Requirements

Must-have

  • Service-driven account strategy
  • Customer relationship management
  • Commercial lifecycle management
  • Automation Solutions portfolio
  • Value-based solution selling
  • Contract management
  • Dutch and English communication

Nice-to-have

  • Operational excellence
  • Innovative service contract development
  • Coaching-based leadership style
  • Continuous development

Key Requirements

  • Degree in Engineering or extensive industrial automation service delivery knowledge
  • Proven experience managing key accounts in technically complex environments
  • Experience managing multidisciplinary key account teams
  • Demonstrated expertise in value-based selling
  • Advanced proficiency in commercial pipeline management using CRM platforms
  • Enhanced knowledge of Automation Solutions, control systems, instrumentation, and lifecycle services

Work Rights

Not specified

Tailored Resume

Cover Letter