Technical Support Engineer

Dataiku

Remote
**
Technical problem solving
Advanced log analysis
Unix-based operating systems
** Dataiku is seeking a Technical Support Engineer to join their fully remote team, focused on aiding customers with technical issues related to their AI platform. The ideal candidate should possess strong technical skills, experience in client-facing roles, and familiarity with cloud platforms and big data technologies. **

Job Summary

  • The Support organization is a fully remote team focused on enabling our customers and helping them work through any technical issues or questions related to our Everyday AI Platform (DSS).
  • As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies.
  • At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI.

Matching Summary

Match Score: 75

** Dataiku is seeking a Technical Support Engineer to join their fully remote team, focused on aiding customers with technical issues related to their AI platform. The ideal candidate should possess strong technical skills, experience in client-facing roles, and familiarity with cloud platforms and big data technologies. **

Skills & Requirements

Must-have

  • technical problem solving
  • advanced log analysis
  • Unix-based operating systems
  • relational databases and SQL
  • Python or R code

Nice-to-have

  • collaborative and helpful mindset
  • fast-paced startup team environment
  • ML models and LLMs

Key Requirements

  • 3 years client-facing engineering experience
  • Experience with cloud platforms (AWS, Azure, GCP)
  • Experience with Docker and Kubernetes
  • Experience with big data technologies
  • Experience with authentication systems
  • Work authorization not specified

Work Rights

Not specified

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