Director, Small Business Bank Credit Operations

Capital One

McLean, VA, US
Base: $187,300 - $235,100 depending on location; b...
Not specified (assumed to be hybrid based on industry standards).
Lead operations teams including loan closing
Manage project associates for credit operations
Administer loan origination system sageworks
Capital One is seeking a Director of Small Business Bank Credit Operations to lead operations teams and ensure exceptional experiences for small business owners while maintaining operational efficiency and compliance. The ideal candidate will have extensive experience in project and people management, along with strong analytical and communication skills

Job Summary

  • The role involves setting operational strategy and leading teams to ensure best-in-class experiences for small business owners while maintaining efficiency.
  • Candidates must analyze data to proactively identify risks, trends, and provide insights that support well-managed efficient operations.
  • This position offers performance-based incentive compensation including cash bonuses and long-term incentives alongside comprehensive health and financial benefits.

Matching Summary

Match Score: 85

Capital One is seeking a Director of Small Business Bank Credit Operations to lead operations teams and ensure exceptional experiences for small business owners while maintaining operational efficiency and compliance. The ideal candidate will have extensive experience in project and people management, along with strong analytical and communication skills.

Salary

Base: $187,300 - $235,100 depending on location; Bonus/Equity: Performance based incentive compensation available; Benefits: Comprehensive health, financial, and other benefits included

Skills & Requirements

Must-have

  • Lead operations teams including loan closing
  • Manage project associates for credit operations
  • Administer Loan Origination System Sageworks
  • Ensure regulatory compliance and risk management

Nice-to-have

  • Curious and analytical problem solver
  • Customer obsessed with exceptional experience
  • Strong communication with senior leadership
  • Collaborative team-oriented approach

Key Requirements

  • Bachelor's degree or military experience
  • At least 4 years of Project Management experience
  • At least 4 years of People Management experience
  • At least 4 years of Leading Operations Teams
  • US work authorization required (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter