Express Service Writer

Suburban CDJR of Troy

Troy, US
Competitive pyy; benefits: medical, dental, vision...
Not specified
Customer-first mindset
Strong communication skills
Team player in fast-paced environment
Suburban CDJR of Troy is seeking an experienced Express Service Writer who excels in customer relations and has a solid background in the automotive service industry. The ideal candidate will be responsible for managing repair orders, ensuring customer satisfaction, and communicating effectively with both customers and technicians

Job Summary

  • The role involves managing repair orders and serving as the critical link between customers and technicians.
  • Candidates must greet guests with professionalism, listen actively to identify service needs, and communicate recommendations clearly.
  • The dealership offers competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Express Service Writer who excels in customer relations and has a solid background in the automotive service industry. The ideal candidate will be responsible for managing repair orders, ensuring customer satisfaction, and communicating effectively with both customers and technicians.

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Not specified

Skills & Requirements

Must-have

  • Customer-first mindset
  • Strong communication skills
  • Team player in fast-paced environment

Nice-to-have

  • Passion for automotive industry
  • Previous experience is a plus
  • Ability to build trust with customers

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter