Sr Manager, Customer Care

Thermo Fisher Scientific UK

Budapest, Hungary
Managing a large customer service team
Driving customer experience
Operational efficiency in customer care
Thermo Fisher Scientific is a leader in serving science with a mission to make the world healthier, cleaner, and safer

Job Summary

  • Thermo Fisher Scientific is a leader in serving science with a mission to make the world healthier, cleaner, and safer.
  • The Sr Manager will oversee a large customer service team and ensure high engagement levels.
  • This role involves managing operational budgets and driving customer satisfaction initiatives.

Matching Summary

Thermo Fisher Scientific is a leader in serving science with a mission to make the world healthier, cleaner, and safer.

Skills & Requirements

Must-have

  • Managing a large customer service team
  • Driving customer experience
  • Operational efficiency in customer care

Nice-to-have

  • Strong communication skills
  • Cross-functional collaboration
  • Continuous improvement mindset

Key Requirements

  • 5-8+ years of customer service management experience
  • Bachelor’s degree required
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter