Customer Service Representative - Patient Registration Team Lead

R1 RCM Inc.

Milwaukee, Wisconsin, United States
Base: $17.39 - $26.24 ph; bonus/equity: not specif...
High school diploma or ged required
Excellent customer service experience
Ability to type and answer phones
This role serves as the shift lead for the Customer Service team responsible for helping patients check into the hospital at Ascension Columbia St. Mary's Milwaukee on Lake

Job Summary

  • This role serves as the shift lead for the Customer Service team responsible for helping patients check into the hospital at Ascension Columbia St. Mary's Milwaukee on Lake.
  • The position requires overseeing day-to-day performance metrics, including planning, organizing, and directing activities to ensure timely and accurate patient processing.
  • Candidates must be up to date on all vaccinations, pass a drug test, and clear a background check prior to hire.

Matching Summary

This role serves as the shift lead for the Customer Service team responsible for helping patients check into the hospital at Ascension Columbia St. Mary's Milwaukee on Lake.

Salary

Base: $17.39 - $26.24 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package offered

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Excellent customer service experience
  • Ability to type and answer phones
  • Comfortable with technology and quick study
  • Willingness to work rotating weekend shifts

Nice-to-have

  • Confident multi-tasker in fast-paced settings
  • Positive people-oriented departmental culture builder
  • Interest in launching a healthcare career
  • Experience in revenue cycle or hospital environments

Key Requirements

  • High School Diploma or GED
  • Pass drug test and background check
  • Up to date on all vaccinations
  • US-based position eligibility

Work Rights

Not specified

Tailored Resume

Cover Letter