At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner, initiates scheduling appointments, completes check-in processes, and verifies insurance information.
The employer maintains a Compliance & Privacy Program and is an Equal Opportunity Employer committed to ethical conduct and patient privacy.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient scheduling and registration
Insurance verification and benefits knowledge
Point-of-service collections
Data entry and information retrieval
Customer service in healthcare setting
Knowledge of billing regulations
Computer proficiency with Windows applications
Nice-to-have
Strong interpersonal skills
Conflict resolution skills
Analytical and decision making skills
Ability to work collaboratively
Adaptability to patient population
Effective verbal and written communication
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Experience in hospital, clinic, or medical office
Preferred certifications: CHAM, CHAA, Medical Assistant
Knowledge of healthcare insurance and billing regulations