Claims Process Analyst - Service Programs

AIG

Kuala Lumpur, Malaysia
Claims process analysis
Bordereaux and bulk claims handling
Process automation using excel
Collaborate with claims teams and stakeholders to understand operational pain points, particularly related to bordereaux and bulk claims

Job Summary

  • Collaborate with claims teams and stakeholders to understand operational pain points, particularly related to bordereaux and bulk claims.
  • Design and implement solutions that streamline manual processes, including automation using Excel macros, formulas, or Power Automate.
  • AIG empowers claims professionals with the tools, training, and career development opportunities to grow, innovate, and make a meaningful impact.

Matching Summary

Collaborate with claims teams and stakeholders to understand operational pain points, particularly related to bordereaux and bulk claims.

Skills & Requirements

Must-have

  • Claims process analysis
  • Bordereaux and bulk claims handling
  • Process automation using Excel
  • Data analysis and quality assurance
  • Streamlining manual processes

Nice-to-have

  • Structured and analytical problem-solving
  • Clear communication with stakeholders
  • Self-motivated and responsible
  • Continuous improvement initiatives

Key Requirements

  • Proven process analyst experience
  • Advanced Excel proficiency (VBA/macros)
  • Familiarity with Power Automate desirable
  • Experience in insurance or claims preferred

Work Rights

Not specified

Tailored Resume

Cover Letter