The role involves directing the day-to-day activities of a unit managing approximately 10 FTEs to meet department objectives
Job Summary
The role involves directing the day-to-day activities of a unit managing approximately 10 FTEs to meet department objectives.
Responsibilities include resolving disputed transactions, negotiating with customers, and serving as an integral member of the portfolio acquisition team.
The position requires maintaining internal control standards and ensuring adherence to the company's risk and regulatory policies.
Matching Summary
The role involves directing the day-to-day activities of a unit managing approximately 10 FTEs to meet department objectives.
Salary
Base: $62,200.00 - $103,600.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
6 years higher education or work experience
1 year leadership or supervisory experience
Call center or bank operations environment
Customer service tact and diplomacy
Spreadsheet and word processing software
Nice-to-have
Bachelor's degree preferred
Excellent oral and written communication skills
Strong knowledge of departmental systems
Promote an environment that supports belonging
Key Requirements
6 years combined education and relevant work experience