Senior Officer, Client Services (credit) - Collections

UOB United Overseas Bank Limited

Singapore
Make 200 to 250 daily calls
Negotiate repayment plans
Update collection system records
The role is responsible for interacting with clients to collect delinquent accounts and reschedule payments to minimize risk exposure

Job Summary

  • The role is responsible for interacting with clients to collect delinquent accounts and reschedule payments to minimize risk exposure.
  • Candidates must make between 200 to 250 calls daily while meeting specific KPIs set by management.
  • UOB offers an equal opportunity environment guided by values of being honorable, enterprising, united, and committed.

Matching Summary

The role is responsible for interacting with clients to collect delinquent accounts and reschedule payments to minimize risk exposure.

Skills & Requirements

Must-have

  • Make 200 to 250 daily calls
  • Negotiate repayment plans
  • Update collection system records

Nice-to-have

  • Customer focus and integrity
  • Good analytical skills
  • Ability to multi-task

Key Requirements

  • Knowledge in Microsoft Words, Excel & Powerpoint
  • Good negotiation and writing skills
  • Experience in consumer banking or collections preferred

Work Rights

Not specified

Tailored Resume

Cover Letter