JLL is seeking a Helpdesk Operator in Dublin, Ireland, who will play a vital role in delivering day-to-day services within their Facilities Helpdesk Administration Team. The ideal candidate should possess strong customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment
Job Summary
The Helpdesk Operator is responsible for delivering day-to-day services within the Facilities Helpdesk Administration Team.
The role combines technical and customer service skills to ensure efficient handling of requests and effective communication with clients.
JLL empowers employees to shape a brighter way forward by combining world-class services, advisory, and technology for their clients.
Matching Summary
Match Score: 85
JLL is seeking a Helpdesk Operator in Dublin, Ireland, who will play a vital role in delivering day-to-day services within their Facilities Helpdesk Administration Team. The ideal candidate should possess strong customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment.
Skills & Requirements
Must-have
Excellent English written and spoken skills
Strong Microsoft Office software knowledge
Ability to work alone and as part of a team
Nice-to-have
Customer service experience in fast-paced environment
Flexibility regarding working hours
Experience with Ariba-Buy on Demand system
Key Requirements
Practical problem-solving skills
Multitasking and workload prioritization ability
Adherence to company and site engineering policies