Guest Service Associate (f&b Service) @ Ibis Navi Mumbai

Sofitel Sydney Wentworth

Navi Mumbai, India
On-site
Guest service
F&b service
Customer queries
Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations

Job Summary

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

Matching Summary

Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.

Skills & Requirements

Must-have

  • guest service
  • F&B service
  • customer queries
  • guest complaints
  • menu knowledge
  • hotel facilities promotion

Nice-to-have

  • professional guest service
  • seamless co-ordination
  • sound product knowledge
  • warm and friendly manner
  • courteous and efficient manner

Key Requirements

  • Diploma / Graduate

Work Rights

Not specified

Tailored Resume

Cover Letter