Regional Service Specialist

General Motors

Phoenix, Arizona, United States
Base: $105,600.00 - $140,700.00 usd annually; bonu...
Fully remote
3+ years dealership fixed operations experience
Proficient automotive technical knowledge
Emerging ev technologies expertise
The Regional Service Specialist serves as the primary liaison between Regional CCA leadership, brand subject matter experts, and internal work groups to drive service operations excellence

Job Summary

  • The Regional Service Specialist serves as the primary liaison between Regional CCA leadership, brand subject matter experts, and internal work groups to drive service operations excellence.
  • This role focuses heavily on emerging EV technologies, battery performance, and implementing strategies to support GM and brand-specific programs related to servicing electric vehicles.
  • General Motors offers a comprehensive benefits package including medical, dental, vision, retirement savings, tuition assistance, and employee vehicle discounts.

Matching Summary

The Regional Service Specialist serves as the primary liaison between Regional CCA leadership, brand subject matter experts, and internal work groups to drive service operations excellence.

Salary

Base: $105,600.00 - $140,700.00 USD Annually; Bonus: Incentive pay program based on company and individual performance; Benefits: Medical, dental, vision, HSA, FSA, retirement plan, paid vacation, tuition assistance, vehicle discounts

Skills & Requirements

Must-have

  • 3+ years dealership fixed operations experience
  • Proficient automotive technical knowledge
  • Emerging EV technologies expertise
  • Dealer tools and equipment knowledge
  • Technician training for EV and ICE
  • Battery performance monitoring
  • Recall completion and PDI debit reduction

Nice-to-have

  • Effective public presentation skills
  • Strong storytelling abilities
  • Autonomous time management
  • End-to-end process management
  • Project management capabilities
  • Strategic countermeasure implementation

Key Requirements

  • Bachelor's degree or equivalent experience
  • Must reside in Phoenix, AZ or within 50-mile radius
  • Ability to legally operate a motor vehicle
  • Successful Motor Vehicle Report review required
  • Willingness to travel at least 50% frequently

Work Rights

Not specified

Tailored Resume

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