Ppc Technical Product Support(tps) Engineer

Applied Materials

Hwaseong, KOR
On-site
Technical support for customer escalations
Fleet performance monitoring and improvement
System installation, upgrades, and calibration
Applied Materials is seeking a PPC Technical Product Support Engineer in Hwaseong, South Korea. The role involves providing technical support for customer equipment, ensuring optimal performance and facilitating communication between customers and the company

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • Generates and presents system performance data, including metrics such as MTBF, MTBI, and Availability, as well as process data and spending analysis.

Matching Summary

Match Score: 85

Applied Materials is seeking a PPC Technical Product Support Engineer in Hwaseong, South Korea. The role involves providing technical support for customer equipment, ensuring optimal performance and facilitating communication between customers and the company.

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance monitoring and improvement
  • System installation, upgrades, and calibration
  • Alpha and Beta site support for new designs
  • ECO review and field communication
  • System performance data generation and presentation

Nice-to-have

  • Supportive work culture
  • Career development and growth opportunities
  • Focus on health and wellbeing

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems and exercise judgment
  • Experience acting as a resource for colleagues and leading small projects
  • Ability to explain difficult or sensitive information and build consensus

Work Rights

Not specified

Tailored Resume

Cover Letter