Bi-lingual Pharmacy Tech Rep, 11a-8p Et (home-based)
IQVIA
Remote, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Bi-lingual english spanish required
Pharmacy technician experience required
Hipaa certified
This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions
Job Summary
This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.
Representatives are responsible for card activation, program eligibility checks, benefit explanations, and troubleshooting submission rejections.
The position offers a contract opportunity with IQVIA managed by an external agency, with potential conversion to a full-time employee.
Matching Summary
This role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.
Salary
Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare benefits mentioned
Skills & Requirements
Must-have
Bi-lingual English Spanish required
Pharmacy Technician experience required
HIPAA certified
Call center experience preferred
40 hours per week availability
Nice-to-have
Experience in medical claim processing
Opus Health program familiarity
Problem resolution skills
Operational challenge recognition
Key Requirements
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certification required
3+ years call center experience preferred
Must reside in the same country where job is located