Front Desk Receptionist

Four Seasons

Cartagena, Colombia
Base: salario competitivo; bonus/equity: not speci...
Guest check-in and check-out
Reservation and billing management
Customer service and hospitality
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Front Desk Receptionist is responsible for efficient and friendly guest check-in and check-out, managing reservations, billing, and resolving guest inquiries and complaints.
  • The position offers a competitive salary, indefinite contract, training and development opportunities, complementary accommodation and meals, and uniform laundry service.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Salario competitivo; Bonus/Equity: Not specified; Benefits: Complementary accommodation, meals, uniform laundry, training and development

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Reservation and billing management
  • Customer service and hospitality
  • Handling guest complaints and requests
  • Multilingual communication
  • Telephone and in-person guest interaction

Nice-to-have

  • Knowledge of hotel services and facilities
  • Professionalism and personalized attention
  • Team-oriented company culture

Key Requirements

  • Minimum 6 months hotel reception experience
  • Advanced English proficiency
  • Professional or technical studies in tourism, hospitality, business administration or related fields
  • Desirable third language

Work Rights

Not specified

Tailored Resume

Cover Letter