Head Of Digital Customer Engagement

AstraZeneca UK

London, United Kingdom
Competitive salary + pyckage; not specified; not s...
Digital marketing strategy leadership
Omnichannel customer engagement
Data-driven personalization strategies
This role offers a rare opportunity to define the next phase of digital customer engagement ambition in the UK for AstraZeneca

Job Summary

  • This role offers a rare opportunity to define the next phase of digital customer engagement ambition in the UK for AstraZeneca.
  • The successful candidate will lead a specialist team to improve content and media's role in customer engagement while driving smarter use of data and AI.
  • Success is demonstrated by a clear step-change in the quality, reach, relevance, and measurable impact of digital customer engagement across brands.

Matching Summary

This role offers a rare opportunity to define the next phase of digital customer engagement ambition in the UK for AstraZeneca.

Salary

Competitive salary and package; Not specified; Not specified

Skills & Requirements

Must-have

  • Digital marketing strategy leadership
  • Omnichannel customer engagement
  • Data-driven personalization strategies
  • MarTech stack management
  • Senior stakeholder influence
  • Regulated environment experience

Nice-to-have

  • Life sciences industry background
  • Generative AI application knowledge
  • Global Centre of Excellence collaboration
  • Salesforce Marketing Cloud expertise
  • ABPI compliance understanding

Key Requirements

  • Significant experience in digital marketing
  • Proven ability to influence senior leaders
  • Experience leading teams directly or through matrix leadership
  • Good understanding of marketing technology and CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter