Proven customer service experience in retail or hospitality
Ability to articulate financial terms clearly
Availability for predetermined roster including weekends
CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist in Chadstone, Victoria, to provide exceptional customer service and support for banking needs. The role emphasizes effective communication, problem-solving, and a commitment to improving customers' financial well-being
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
You will have in-depth conversations with customers to support their overall banking needs including home loans and business banking.
The role requires completing financial health checks and providing solutions while championing a risk-adverse culture.
Matching Summary
Match Score: 85
CBA New Digital Businesses Pty Ltd is seeking a Customer Banking Specialist in Chadstone, Victoria, to provide exceptional customer service and support for banking needs. The role emphasizes effective communication, problem-solving, and a commitment to improving customers' financial well-being.
Skills & Requirements
Must-have
Proven customer service experience in retail or hospitality
Ability to articulate financial terms clearly
Availability for predetermined roster including weekends
Nice-to-have
Genuine interest in improving customer financial wellbeing
Experience with digital banking technology demonstrations
Ability to work in a busy commercial environment
Key Requirements
Prior experience in Financial Services, Retail, or Hospitality
Strong communication skills for explaining financial concepts
Integrity and ability to place the customer at the center