Service Desk Travel Technician

AAA (Automobile Club)

Costa Mesa, CA, United States
Base: $26.91 - $35.84; bonus/equity: incentive pro...
Sabre gds expert
Fare construction and optimization
Ticketing and air booking
This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert

Job Summary

  • This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert.
  • You will assist in GDS Operations and Air Booking Management, create, manage, and optimize domestic and international air reservations using Sabre and Apollo, and perform advanced fare construction.
  • Remarkable benefits include health coverage, 401(K) saving plans with company match AND Pension, tuition assistance, floating holidays and PTO, paid parental leave, wellness programs, and employee discounts.

Matching Summary

This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert.

Salary

Base: $26.91 - $35.84; Bonus/Equity: Incentive program based upon achievement; Benefits: Health coverage, 401(K) with match, Pension, Tuition assistance, PTO, Paid parental leave, Wellness programs, Employee discounts

Skills & Requirements

Must-have

  • Sabre GDS expert
  • Fare construction and optimization
  • Ticketing and air booking
  • GDS branch setup
  • PNR management and queue processing
  • Airline contract interpretation

Nice-to-have

  • Dynamic environments
  • Hands-on problem-solving
  • Professionalism and reliability
  • Analytical strength
  • Commercial insight
  • Customer service skills

Key Requirements

  • Proven experience as a Travel Air GDS Expert (Sabre, required)
  • Strong background in fare construction, fare optimization, ticketing, and air booking
  • Hands-on experience with GDS branch setup, PCC/Office ID management, user configuration, and QC processes
  • Deep knowledge of IATA, airline fare structures, NDC, and distribution practices
  • Experience with travel data tools (e.g., MIDT, ARC, PRISM, Backoffice Accounting i.e. Globalware/Tres/Trams)
  • Experience working in a TMC or corporate travel environment

Work Rights

Not specified

Tailored Resume

Cover Letter