As the Customer Banking Specialist in our Grafton Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs
Job Summary
As the Customer Banking Specialist in our Grafton Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
As the Customer Banking Specialist in our Grafton Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion risk-adverse culture
Nice-to-have
Interest in financial wellbeing
Holistic customer solutions
Positive customer impact
Key Requirements
Part time - 15 hours per week
Available Thursday & Friday
Experience in Financial Services, Retail or Hospitality