As an Agency Recoveries Officer within RBC Credit Management and Recoveries, you will aid in maximizing recoveries after write-off, in order to minimize the RBC Royal Bank’s losses
Job Summary
As an Agency Recoveries Officer within RBC Credit Management and Recoveries, you will aid in maximizing recoveries after write-off, in order to minimize the RBC Royal Bank’s losses.
You will service our 3rd-party collection agencies in maximizing recoveries for the bank and handle inbound calls from customers, collection agencies and internal service partners.
RBC offers a comprehensive Total Rewards Program, leaders who support your development, and is committed to flexible work arrangements when and where available.
Matching Summary
As an Agency Recoveries Officer within RBC Credit Management and Recoveries, you will aid in maximizing recoveries after write-off, in order to minimize the RBC Royal Bank’s losses.
Skills & Requirements
Must-have
Recoveries or debt collection experience
Strong written and verbal communication
Organizational and multi-tasking skills
Negotiation and analytical ability
Shift availability Monday to Friday 9am-6pm
Nice-to-have
Knowledge of Federal & Provincial Student Loan Regulations