Provider Inquiries Representative Pt / Fr / Deu / Ita
Express Scripts
Not specified
Active english c1 level proficiency
Portuguese french german or italian b2 level
Claims and payments inquiry management
Express Scripts is seeking a Provider Inquiries Representative who will support healthcare partners with inquiries related to claims and payments, requiring proficiency in multiple languages, including English and one or more additional languages such as Portuguese, French, German, or Italian. This role emphasizes strong communication skills, teamwork, and accuracy in managing provider accounts on a global scale
Job Summary
This role supports the global Provider Services Organization by managing end-to-end journeys for health care partners including hospitals and clinics.
Representatives must resolve complex provider complaints and assist with daily interactions regarding claims and payments on a global scale.
The position requires fluency in English plus at least one other language such as Portuguese, French, German, or Italian to serve international providers.
Matching Summary
Match Score: 85
Express Scripts is seeking a Provider Inquiries Representative who will support healthcare partners with inquiries related to claims and payments, requiring proficiency in multiple languages, including English and one or more additional languages such as Portuguese, French, German, or Italian. This role emphasizes strong communication skills, teamwork, and accuracy in managing provider accounts on a global scale.
Skills & Requirements
Must-have
Active English C1 level proficiency
Portuguese French German or Italian B2 level
Claims and payments inquiry management
Provider onboarding and partnership support
Nice-to-have
Strong decision-making skills
Excellent communication abilities
High attention to detail and accuracy
Team collaboration mindset
Discretion with confidential medical data
Key Requirements
Bachelor degree or equivalent experience
Translation Interpreting Foreign Languages or Accounting studies preferred
English C1 and target language B2 proficiency required