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Miele.es is seeking a Customer Service Specialist proficient in Croatian to manage home appliance orders, resolve customer complaints, and support administrative tasks. The ideal candidate should have a minimum B2 level of Croatian and English, two years of customer service experience, and familiarity with SAP.
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Job Summary
Accepting and processing home appliance orders from business partners, checking delivery ability and offering alternatives.
Clarifying customer complaints, including escalations, and processing credit notes and returns according to specifications.
Actively participating in the implementation of improvements and potentially supporting other markets.
Matching Summary
Match Score: 75
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Miele.es is seeking a Customer Service Specialist proficient in Croatian to manage home appliance orders, resolve customer complaints, and support administrative tasks. The ideal candidate should have a minimum B2 level of Croatian and English, two years of customer service experience, and familiarity with SAP.
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